I no longer have access to the phone number associated with a Twitter account that had...

GetHuman-mysensua's customer service issue with Twitter from May 2018

Help with my Twitter issue
The issue in GetHuman-mysensua's own words
I no longer have access to the phone number associated with a Twitter account that had a two-step verification. If the phone number qualifies to receive codes to verify, why can't the email associated with the account? Or have the twitter support send us a code to an email or phone number of our choosing? When I contact them via their support form, I just get an email how their articles "typically" help and their DM "feature" is the same thing: just sending me the same articles.
GetHuman-mysensua did not yet indicate what Twitter should do to make this right.
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How GetHuman-mysensua fixed the problem
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Twitter

Customer service issue
Reported by GetHuman-mysensua
May 20th, 2018 - 6 mons ago
I have an issue with Twitter too
Fixed
Seen by 66 customers so far
Similar issue to 681 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-mysensua started working on this issue
May 20th 6:23am
GetHuman-mysensua indicated the issue is not fixed yet.
May 20th 1:55pm