This is Matthew page I canceled a hotel room last weekend I have yet to receive my refund

GetHuman684534's customer service issue with Trivago from May 2018

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman684534's next move: go to the Trivago help center.
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The issue in GetHuman684534's own words
The problem: This is Matthew page I canceled a hotel room last weekend I have yet to receive my refund
GetHuman684534 did not yet indicate what Trivago should do to make this right.
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Trivago

Customer service issue
Reported by GetHuman684534
May 14th, 2018 - 4 mons ago
I have an issue with Trivago too
Not resolved
Seen by 2 customers so far
Similar issue to 120 others
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Timeline
GetHuman684534 started working on this issue
May 14th 10:06pm