This is Matthew page I canceled a hotel room last weekend I have yet to receive my refund

GetHuman684534's customer service issue with Trivago from May 2018

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Help with my Trivago issue
Before contacting them, items GetHuman684534 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman684534's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman684534 will want to follow the link below to head to their help center. We will check on GetHuman684534 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman684534's own words:
The problem I ran into: This is Matthew page I canceled a hotel room last weekend I have yet to receive my refund
I trust that Trivago will make this right and come up with a resolution that is fair.
Help with my Trivago issue
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Trivago

Customer service issue
Reported by GetHuman684534
May 14th, 2018 - 2 mons ago
I have an issue with Trivago too
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Seen by 2 customers so far
Similar issue to 120 others
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Timeline
GetHuman684534 started working on this issue
May 14th 10:06pm