Repair order W-**** as of *-**.*On **-**, I received word that my bag was being repaire...

GetHuman-jnobalza's customer service issue with Timbuk2 from November 2018

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The issue in GetHuman-jnobalza's own words
Repair order W-**** as of *-**.*On **-**, I received word that my bag was being repaired at no charge and was being prepared for shipment. That was Oct. **. Since, I've received * emails asking me to review the repair, wondering if I was still searching, telling me to buy my repaired bag at zero cost. Wacky. But no bag or shipment notification. Will you update me please? Thanks in advance. John Balzar
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Timbuk2

Customer service issue
Reported by GetHuman-jnobalza
Nov 1st, 2018 - a mon ago
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GetHuman-jnobalza started working on this issue
Nov 1st 8:19pm