Timbuk2 offers a lifetime warranty on all their products. This means that they guarantee their bags against defects in materials and workmanship for the lifetime of the product. If there is a manufacturing defect, Timbuk2 will either repair the item, replace it, or provide a store credit for the value of the product. Normal wear and tear, accidents, and misuse are not covered under the warranty. To make a warranty claim, customers need to provide a proof of purchase, description of the defect, and photos if necessary. Timbuk2's warranty is a testament to their commitment to producing high-quality, durable products that can withstand the test of time.
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