What is the return policy for Timbuk2?

Timbuk2 offers a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. To initiate the return process, you need to contact Timbuk2's customer service team, who will provide you with a return authorization number. The item must be in its original condition and include all original tags and packaging. Once your return is received and inspected, you will be issued a refund within a few business days. However, please note that personalized or customized items are non-refundable unless there is a manufacturing defect. Timbuk2 strives to ensure customer satisfaction and offers this straightforward return policy to make your shopping experience worry-free.