I have been charged the $**.** fee but I have no service.Its saying code *** on the app....

GetHuman1021636's customer service issue with Tidal from August 2018

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The issue in GetHuman1021636's own words
The problem: I have been charged the $**.** fee but I have no service.Its saying code *** on the app....
GetHuman1021636 did not yet indicate what Tidal should do to make this right.
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Tidal

Customer service issue
Reported by GetHuman1021636
Aug 22nd, 2018 - 3 mons ago
I have an issue with Tidal too
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Seen by 2 customers so far
Similar issue to 1077 others
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Timeline
GetHuman1021636 started working on this issue
Aug 22nd 2:42am