was charge for $*.** but I am already subscribed through sprint. I want a refund for it

GetHuman761254's customer service issue with Tidal from June 2018

Help with my Tidal issue
The problem I ran into: was charge for $*.** but I am already subscribed through sprint. I want a refund for it
I trust that Tidal will make this right and come up with a resolution that is fair.
Help with my Tidal issue
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Tidal

Customer service issue
Reported by GetHuman761254
Jun 7th, 2018 - 16d ago
I have an issue with Tidal too
Fixed
Seen by 3 customers so far
Similar issue to 350 others
0 customers following this
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Timeline
GetHuman761254 started working on this issue
Jun 7th 9:23pm
GetHuman761254 indicated the issue is not fixed yet.
Jun 9th 1:04am