I ordered * tickets for an event that was canceled due to COVID-** and did not apply fo...

GetHuman6135510's customer service issue with Ticketmaster from June 2021

Help with my Ticketmaster issue
First: share to improve GetHuman6135510's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6135510 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman6135510's own words
I ordered * tickets for an event that was canceled due to COVID-** and did not apply for a refund. Tickets are now on sale again for that event. Can I order new tickets and *apply the balance for the already purchased and not refunded tickets to the new tickets? The event is Moulin Rouge on Broadway and the order number is *-***** NY*. Please note that the email address provided below isn’t the same as the email associated with my account, but it is the one I use the most, so please use it to contact me. The email address associated with my account is *****@***.com

GetHuman6135510 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman6135510 fixed the problem

We are waiting for GetHuman6135510 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ticketmaster

Customer service issue
Reported by GetHuman6135510
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2929 others
0 customers following this

Timeline

GetHuman6135510 started working on this issue
Jun 1st 4:31pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies