Hi there,*I’m so frustrated because one of my friends purchased three tickets for my fa...

GetHuman-dana_flo's customer service issue with Ticketmaster from November 2018

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The issue in GetHuman-dana_flo's own words

Hi there,*I’m so frustrated because one of my friends purchased three tickets for my family (online) for “Little Drummer Boy”, I accepted*released the tickets under the account I created at that time (*****@***.com). Now I try to log into this account to see my tickets (the show is this coming Sunday) but is keep asking me to reset the password by clicking “Forgot Password”. As you see, my account*user name is *****@***.com which is actually not an email address because that (&). When I opened the occount with Ticketmaster I thought to put my real email address which is *****@***.com but mistakenly instead of ( * ) I put ( & ) in between the names. How I can get back to see my tickets under *****@***.com????**Thanks in advance,*Florin

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Ticketmaster

Customer service issue

Reported by GetHuman-dana_flo

Nov 28th, 2018 - 9 mons ago

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Seen by 6 customers so far

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Timeline

GetHuman-dana_flo started working on this issue

Nov 28th, 2018 2:01pm

GetHuman-dana_flo used the GetHuman Phone to get a rep from Ticketmaster on the line without waiting on hold

Nov 28th, 2018 2:04pm