Yesterday morning I purchased a pair of David Byrne tickets in cash at the Ticketmaster...

GetHuman-rosekin's customer service issue with Ticketmaster from June 2018

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The issue in GetHuman-rosekin's own words
Yesterday morning I purchased a pair of David Byrne tickets in cash at the Ticketmaster outlet in St Stephens Green. I paid for the tickets using €*** and received a €** euro note, a €* euro note and one coin back in change. I paid €*** in total for the tickets. *Upon inspection of the ticket receipt I saw that it stated the tickets amounted to €*** plus a venue facility charge of €*. Therefore the receipt stated I paid €*** in total. *I would like to know why I was charged €* and why this isn't accounted for in the receipt?*Yours sincerely*Rose King
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Ticketmaster

Customer service issue
Reported by GetHuman-rosekin
Jun 19th, 2018 - a yr ago
I have an issue with Ticketmaster too
Fixed
Seen by 20 customers so far
Similar issue to 835 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman-rosekin started working on this issue
Jun 19th, 2018 9:42am
GetHuman-rosekin indicated the issue is not fixed yet.
Jun 19th, 2018 11:58am
GetHuman-rosekin indicated the issue is not fixed yet.
Jun 20th, 2018 11:26am
GetHuman-rosekin indicated the issue is not fixed yet.
Jun 20th, 2018 11:27am
GetHuman-rosekin indicated the issue is not fixed yet.
Jun 20th, 2018 11:27am
GetHuman-rosekin indicated the issue is not fixed yet.
Jun 22nd, 2018 11:39am