Before contacting them, items GetHuman633737 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman633737's own words
Good morning,**I’ve booked a return journey today from Henley on Thames to London Paddington. Unfortunately something has come up and I am no longer able to travel. Pls can you issue me a refund. I have not collected my tickets yet. Ref No :L*LNKGX***Name: Diane Winstanley*Contact No ***********.**Thank you in advance.*Kind regards*Diane
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