Good morning,**I’ve booked a return journey today from Henley on Thames to London Paddi...

GetHuman633737's cancelation issue with The Trainline from April 2018

1 view
 | 
237 similar
 | 
0 following
Help with my The Trainline issue
First: share to improve GetHuman633737's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman633737's next move: call The Trainline.
The best way to get your problem resolved is to tap the button below to start calling The Trainline. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman633737 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman633737's own words
Good morning,**I’ve booked a return journey today from Henley on Thames to London Paddington. Unfortunately something has come up and I am no longer able to travel. Pls can you issue me a refund. I have not collected my tickets yet. Ref No :L*LNKGX***Name: Diane Winstanley*Contact No ***********.**Thank you in advance.*Kind regards*Diane
GetHuman633737 did not yet indicate what The Trainline should do to make this right.
I have an issue with The Trainline too
How GetHuman633737 fixed the problem
We are waiting for GetHuman633737 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get The Trainline's attention and get better help faster. Tap below to get started.
Having The Trainline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would The Trainline email you?
This email address isn't valid
Follow this issue
See how GetHuman633737 fixes it.
This email address isn't valid

The Trainline

cancelation issue
Reported by GetHuman633737
Apr 27th, 2018 - 7 mons ago
I have an issue with The Trainline too
Not resolved
Seen by 1 customer so far
Similar issue to 237 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman633737 started working on this issue
Apr 27th 9:55am