What happens if my train is delayed or cancelled?

If your train gets delayed or cancelled, our priority is to ensure you reach your destination as smoothly as possible. In case of a delay, we recommend keeping an eye on our real-time information on our website or mobile app for updates. If the delay exceeds 30 minutes, you may be eligible for compensation, subject to the specific train operator's policies. In the unfortunate event of a cancellation, we strive to provide alternative options, such as rerouting you on another train or providing a refund. Our customer support team is available 24/7 to assist you with any issues or queries you may have during your journey. Rest assured, we are committed to making your travel experience as hassle-free as we can, even in unexpected circumstances.