The Trainline Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting The Trainline

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Common Problem Categories

As reported by The Trainline customers to GetHuman in the last 60 days
Make a booking: 379 inquiries
Change booking: 288 inquiries
Cancel booking: 86 inquiries
Overcharge/Strange charge: 487 inquiries
Loyalty program: 143 inquiries

The Trainline Customer Reviews

1.00 out of 5 | 397 reviews

About The Trainline

If you're here looking up The Trainline customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. The Trainline also goes by or is associated with the names Limited, Trainline. They are considered to be part of the following sectors and industries: travel, Consumer Discretionary, Consumer Services, Hotels, Restaurants & Leisure. The Trainline is associated with terms like train tickets, car hire, mobile app, private, travel & leisure, b2c by their customers and industry analysts. They are similar to companies like Alamo Drafthouse Cinema, National Car Rental, Virgin Mobile USA, RCI, SeaWorld, Canada's Wonderland, Payless Car Rental. They employ 390 people according to customers in the know.
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