The Trainline Phone Number

Calling The Trainline customer service faster by GetHuman

Customer service
Current Wait: 140 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3 then 5.

Reasons customers like you called recently

Hi l booked a train ticket on ** july from Luton Airport to Hull citi ( Collaction RJB...
We have got tickets to travel on open return and our tickets says it has been automatic...
I am due a refund on a *st class ticket booked via your app. My important journey was d...
Hi, I need to change my email address from******@***.com*New email address ******@***.c...
I had a return journey between London and Paris booked with Eurostar but via Trainline...
I forwarded a ticket for a cancelled train to you approx one month ago and have not yet...
I posted an advance ticket to you approximately one month ago for a refund as the train...
a full refund under eu reg ****-****. the train was cancelled.
I am waiting on refund but think my refund will be returned to a cancelled card on my p...
We are an Italian Company producing interiors for Trains, Buses Trams, Metro etc.. We h...
Good afternoon, I have a ticket for tomorrow from Manchester Piccadilly to London Eusto...
I placed a booking but accidentally put down a wrong email, now I haven’t received my ticket.
I have made a booking on line and still have not received an email with my ticket details
I have two train line journeys cancelled*And money refunded but monies have not been re...
I am trying to get the email address of the refund section for train line but to no ava...
See more recent reasons for calling

Help me with my issue

Customer Number +44-0871-244-1545 - by the Numbers

Phone number to dial+44-0871-244-1545
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 3 then 5.
Average wait
Current wait140
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication76%
Quality of help89%
Customer votes667
Information last updatedMon Jul 06 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

The Trainline's Best Toll-Free/800 Customer Phone Number

This is The Trainline's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Trainline agent. This phone number is The Trainline's Best Phone Number because 11,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44-0871-244-1545 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call The Trainline we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web. In total, The Trainline has 1 phone number. It's not always clear what is the best way to talk to The Trainline representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The Trainline - by phone or otherwise

While +44-0871-244-1545 is The Trainline's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other The Trainline customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via @thetrainline for Customer Service. If you think this information is inaccurate or know of other ways to contact The Trainline please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The Trainline.

What is GetHuman's Relationship to The Trainline?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The Trainline. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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