The Trainline Phone Number

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Customer service
Current Wait: 103 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3 then 5.

Reasons customers like you called recently

I am trying to book * tickets from Folkestone west to Manchester Piccadilly*On ** dece...
I've received two emails regarding my two journeys with you, it's compensation about de...
My wife and I have tested positive to COVID. I’m in the military and was going to a cha...
I booked for Friday ** December. You have issued my ticket for today. TOTALLY USELESS...
hi My name is Andrew Chapman, have tried to purchase over **'s railcard for * years I a...
I travelled to London from Birmingham and back yesterday. Both journeys were spoilt by...
I bought * return tickets too Blackpool for *.** today but ain't got tickets app says I...
Because i contracted bronchitis a few days ago and being a pensioner, my wife and I no...
On the day of travel my return journey is not running *What do I do
I would just like to point out that your partner program is a lot of **** and are only...
No seat reservation given with my booking
I received an email about half price railcards. i was going to purchase the two togeth...
I can no longer travel due to the recent covid restrictions but my ticket is an advance...
I want to find the 'page' showing my picture and download it to show at a station to ve...
I have a blue light card as I work for the NHS, do trainline offer discounts for their...
See more recent reasons for calling

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Customer Number +44-0871-244-1545 - by the Numbers

Phone number to dial+44-0871-244-1545
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 3 then 5.
Average wait
Current wait103
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication78%
Quality of help91%
Customer votes694
Information last updatedSun Dec 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

The Trainline's Best Toll-Free/800 Customer Phone Number

This is The Trainline's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Trainline agent. This phone number is The Trainline's Best Phone Number because 11,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44-0871-244-1545 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call The Trainline first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, The Trainline has 1 phone number. It's not always clear what is the best way to talk to The Trainline representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The Trainline - by phone or otherwise

While +44-0871-244-1545 is The Trainline's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @thetrainline for Customer Service. If you think this information is inaccurate or know of other ways to contact The Trainline please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The Trainline.

What is GetHuman's Relationship to The Trainline?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The Trainline. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

The Trainline Contact Info

All The Trainline contacts
The Trainline Phone NumberBEST
The Trainline Help Desk
The Trainline on Twitter
General customer information

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