The Trainline Phone Number

Call The Trainline customer service faster with GetHuman

Customer service
Current Wait: 137 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3 then 5.

Reasons customers like you called recently

I'm just enquiring I support a lady either additional needs and was wondering g if she...
Hallo , no issues and no problems!* Just to say thank you to all concerned for making i...
***-****-***-**** warum existiert der Nummer nicht???????
Need my ticket sent to me as a QR code urgently
I am feeling bitter. *I want to go from Euston to Penrith on a Saturday. *I cannot book...
Don’t think tickets arrived*I’d *************Maybe lost in strike
Hello there, I bought * tickets to Chesterfield (me and my wife). And there is written...
Good afternoon my husband booked tickets for myself
We visited the UK Booked train tickets with train line. Our train was cancelled last mi...
I contacted the trainline via live chat and they confirmed I would get a refund on my t...
I have an Oyster card linked to my Senior rail card. There does not appear to be an Oys...
I'd like to update my email
I was emailed by trainline about reduced train schedules on the morning of the *th of F...
See more recent reasons for calling

Help me with my issue

Customer Number +44-0871-244-1545 - by the Numbers

Phone number to dial+44-0871-244-1545
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 3 then 5.
Average wait
Current wait137
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication74%
Quality of help87%
Customer votes665
Information last updatedSun Jan 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

The Trainline's Best Toll-Free/800 Customer Phone Number

This is The Trainline's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Trainline agent. This phone number is The Trainline's Best Phone Number because 11,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44-0871-244-1545 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call The Trainline first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, The Trainline has 1 phone number. It's not always clear what is the best way to talk to The Trainline representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The Trainline - by phone or otherwise

While +44-0871-244-1545 is The Trainline's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @thetrainline for Customer Service. If you think this information is inaccurate or know of other ways to contact The Trainline please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The Trainline.

What is GetHuman's Relationship to The Trainline?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The Trainline. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our SafeLink Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like SafeLink or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

The Trainline Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All The Trainline contacts
The Trainline Phone NumberBEST
The Trainline Help Desk
The Trainline on Twitter
General customer information

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