On downloading my tickets for a journey between London Liverpool Street and Ipswich on...

GetHuman-fredixe's booking change request issue with The Trainline from April 2018

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The issue in GetHuman-fredixe's own words
On downloading my tickets for a journey between London Liverpool Street and Ipswich on **th April I find the tickets are for the **.** not **.** that I had intended to book. How can I change this please? The transaction id is ************
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The Trainline

booking change request issue
Reported by GetHuman-fredixe
Apr 25th, 2018 - 7 mons ago
I have an issue with The Trainline too
Not resolved
Seen by 1 customer so far
Similar issue to 243 others
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Timeline
GetHuman-fredixe started working on this issue
Apr 25th 3:37pm