Ticket stated Edinburgh airport and wasnt - Complain - I had to pay more

GetHuman621800's customer service issue with The Trainline from April 2018

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Help with my The Trainline issue
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman621800's next move: call The Trainline.
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The issue and preferred resolution, in GetHuman621800's own words:
Complain ... Ticket stated Edinburgh airport and wasnt
I had to pay more
Refund
Help with my The Trainline issue
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The Trainline

Train
Customer service issue
Reported by GetHuman621800
Apr 23rd, 2018 - 3 mons ago
I have an issue with The Trainline too
Not resolved
Seen by 2 customers so far
Similar issue to 93 others
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Timeline
GetHuman621800 started working on this issue
Apr 23rd 4:51pm