I went to go log into my account, because I had realized I had missed the cut-off day t...

GetHuman5863289's Recover Account issue with TextNow from March 2021

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The issue in GetHuman5863289's own words
I went to go log into my account, because I had realized I had missed the cut-off day to send a text to keep my account active and was told that I had somehow violated the terms and conditions of TextNow? I'm unsure how, as I had kept my account active for almost * years as a line of communication between my daughter's father and I per our custody agreement. None of our conversations would have violated these terms and conditions, and I NEED to recover this account ASAP as it's unsafe for me to give him my actual number, and I need to the data to prove his inactivity in my child's life in court.

GetHuman5863289 did not yet indicate what TextNow should do to make this right.

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Recover Account issue
Reported by GetHuman5863289
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 3398 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
TextNow Version Type
Device Used


GetHuman5863289 started working on this issue
Mar 19th 10:30am
GetHuman5863289 indicated the issue is not fixed yet.
Mar 20th 8:23pm