My sprint S* ,Text Now phone was stolen

GetHuman2323643's customer service issue with TextNow from February 2019

10 views
 | 
5557 similar
 | 
0 following
Help with my TextNow issue
GetHuman2323643's next move: talk to TextNow again when they open.
TextNow's call center is closed now. We will send GetHuman2323643 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman2323643's own words
C if I could track my phone down,should I file charges??? I mo who got it that's not all he got ... My phone has been stolen and I want my service turned off. Also I wanna no if there's anyway u can track it?,of course I've had * get another phone and I've set up a different email account cause it's no telling what they've done * my old email*Plz plz help me in anywa
GetHuman2323643 did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
How GetHuman2323643 fixed the problem
We are waiting for GetHuman2323643 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2323643 fixes it.
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman2323643
Feb 28th, 2019 - 3 mons ago
I have an issue with TextNow too
Fixed
Seen by 10 customers so far
Similar issue to 5557 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman2323643 started working on this issue
Feb 28th 5:11am
GetHuman2323643 shared this issue with your circles on Google+
Feb 28th 5:12am
GetHuman2323643 indicated the issue is not fixed yet.
Mar 4th 3:23pm