My name is Kimberly Lyons I am trying to recover my $**.** that I gave you for data but...

GetHuman1975272's customer service issue with TextNow from January 2019

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The issue in GetHuman1975272's own words
Get refunded ... My name is Kimberly Lyons I am trying to recover my $**.** that I gave you for data but never used I would like a refund that's how you can fix it my Visa card starts with ****** and then it is an eight ****. I have tried to resolve this issue over the phone but you have no life support and the way to fix this issue is to put back the money on my card thank you. Like I already stated to make this right and to remedy the situation please return my money onto my card
It is frustrating for a phone company not to have live support and kind of says a lot about their company embarrassung
Put the ** ** that I paid on my card and reimburse me for what I spent
I tried using their service but it never worked out for me and when I ordered the data I instantly regretted it I never used it and would like a refund
I have tried to contact them by phone but there is no life support so I am only stuck doing this
I have an issue with TextNow too
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TextNow

Textnow data
Customer service issue
Reported by GetHuman1975272
Jan 16th, 2019 - a mon ago
I have an issue with TextNow too
Fixed
Seen by 2 customers so far
Similar issue to 5000 others
0 customers following this
Items needed
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TextNow Version Type
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Timeline
GetHuman1975272 started working on this issue
Jan 16th 3:55pm
GetHuman1975272 indicated the issue is not fixed yet.
Jan 16th 3:55pm