Before contacting them, items GetHuman-godsrica may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
The issue in GetHuman-godsrica's own words
I got a phone under the text app it was stolen. My number was **********. I tried to login to my account with the email i setup the account with and it saying the account doesnt exist which lets me know the person who stole the phone took it upon themselves to change both email and password. I would like to cancel service to that account and see if i can transfer it over to another existing phone that i have.
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