Hi, I have been trying to delete my old account as my iphone broke and I was not able t...

GetHuman1366630's customer service issue with TextNow from October 2018

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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1366630's own words
Hi, I have been trying to delete my old account as my iphone broke and I was not able to sign Into my account. I have since remembered the password and signed in two weeks after not using it and my account was still not deleted. I changed the phone number on the account so it doesn't get any more calls or text but do not want to sign back in since that may reactivate it. How can I get this account closed and deleted once in for all?!
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Customer service issue
Reported by GetHuman1366630
Oct 17th, 2018 - 3 mons ago
I have an issue with TextNow too
Not resolved
Seen by 2 customers so far
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GetHuman1366630 started working on this issue
Oct 17th, 2018 10:39pm