Hi, I have been trying to delete my old account as my iphone broke and I was not able t...

GetHuman1366630's customer service issue with TextNow from October 2018

2 views
 | 
3325 similar
 | 
0 following
Help with my TextNow issue
First: share to improve GetHuman1366630's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1366630's next move: talk to TextNow when they open.
TextNow's call center is closed now. We will send GetHuman1366630 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1366630 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1366630's own words
Hi, I have been trying to delete my old account as my iphone broke and I was not able to sign Into my account. I have since remembered the password and signed in two weeks after not using it and my account was still not deleted. I changed the phone number on the account so it doesn't get any more calls or text but do not want to sign back in since that may reactivate it. How can I get this account closed and deleted once in for all?!
GetHuman1366630 did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
How GetHuman1366630 fixed the problem
We are waiting for GetHuman1366630 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TextNow email you?
This email address isn't valid
Follow this issue
See how GetHuman1366630 fixes it.
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman1366630
Oct 17th, 2018 - a mon ago
I have an issue with TextNow too
Not resolved
Seen by 2 customers so far
Similar issue to 3325 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1366630 started working on this issue
Oct 17th 10:39pm