For over a month now I have noticed some extra long numbers(in most cases two phone num...

GetHuman-bradpfx's customer service issue with TextNow from October 2018

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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
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The issue in GetHuman-bradpfx's own words
For over a month now I have noticed some extra long numbers(in most cases two phone numbers back to back on the same line or no spaces) showi.g up under my call history in all these I have NEVER made a call like this. Well I didn't worry to much until I see on my bill that I have been billed for international calls. Again I never call anyone internationally, this must be corrected. I have sense added any of these types of calls to my blocked list. ALSO I NEED TO ADDRESS THE BILLING OF THIS MONTH IS INCORRECT AS WHEN I CALLED ABOUT NOT BEING ABLE TO USE MY DATA AT ALL THOUGH I HAVE BEEN PAYING FOR IT FOR OVER TWO YEARS. DURING THAT CALL I WAS INFORMED THAT I WOULD BE RECEIVE A one month credit to my account so would someone please apply that to my account. And now the last thing is that I tried to inform your customer service many times with progress that I have seen.

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TextNow

Customer service issue
Reported by GetHuman-bradpfx
Oct 2nd, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3013 others
0 customers following this

Timeline

GetHuman-bradpfx started working on this issue
Oct 2nd, 2018 7:40pm

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