Need service disconnected

GetHuman-quarnesi's customer service issue with TextNow from August 2018

Help with my TextNow issue
Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman-quarnesi's own words
The problem: Need service disconnected
GetHuman-quarnesi did not yet indicate what TextNow should do to make this right.
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Customer service issue
Reported by GetHuman-quarnesi
Aug 21st, 2018 - 5 mons ago
I have an issue with TextNow too
Seen by 4 customers so far
Similar issue to 1903 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
TextNow Version Type
Device Used
GetHuman-quarnesi started working on this issue
Aug 21st, 2018 10:27pm
GetHuman-quarnesi indicated the issue is not fixed yet.
Aug 21st, 2018 11:28pm
GetHuman-quarnesi indicated the issue is not fixed yet.
Aug 24th, 2018 4:32pm