You must stop billing the credit cards on file!. I have been trying to reach your custo...
GetHuman970843's customer service issue with TextNow from August 2018
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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman970843's own words
You must stop billing the credit cards on file!. I have been trying to reach your customer service dept at *(***)***-****, but you guys make it really convenient not to be reached. Therefore, please be advised that my husband nor I use these phones but are still being billed! Request is made to end the phone call account for phone *(***)***-**** and *((***)***-****.*You must stop billing the credit cards on file and close these * accts!. We only use Textnow app. for the free messages. Please you can call me on my home phone at (***)***-**** to discuss further and get confirmation.
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