I had an issue and the chat says it's fixed but it is not. My username is queenkimmie...

GetHuman-klsmallm's customer service issue with TextNow from July 2018

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The issue in GetHuman-klsmallm's own words
Log in. App was deleted by accident ... I had an issue and the chat says it's fixed but it is not. My username is queenkimmie** my password I thought was Hope&Love* as I have used it for this for a long time. My email associated with it is with a former job. The number I cannot remember. It's ***-*** something. My wallpaper is a pic of a friend and myself and **% of messages are to that person. Please advise. I can also tell you that I use an Apple iPhone *. I can also provide IMEI, serial number or any other information required. My old email address is *****@***.com. Can you please send reset to *****@***.com???
Just want password reset sent to my current email
I have been a customer this phone number for almost a year. With another number for * years
I tried a plethora of ways
I have an issue with TextNow too
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Text now app
Customer service issue
Reported by GetHuman-klsmallm
Jul 31st, 2018 - 9 mons ago
I have an issue with TextNow too
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Seen by 6 customers so far
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GetHuman-klsmallm started working on this issue
Jul 31st, 2018 11:22pm