I am so angry that I cannot talk to a customer service representative when you are open...

GetHuman-jfisherl's customer service issue with TextNow from July 2018

10 views | 967 similar | 1 following
Help with my TextNow issue
First: share to improve GetHuman-jfisherl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jfisherl's next move: talk to TextNow when they open.
TextNow's call center is closed now. We will send GetHuman-jfisherl a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jfisherl may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman-jfisherl's own words
I am so angry that I cannot talk to a customer service representative when you are open that now I just want to cancel my account. Will you please contact me so that I can cancel my account! My phone number is ***-***-****. The account that I have for text now is not being used at this time. The phone is turned off. It is my sons phone and this is the only way you will be able to reach me! I will not pay my bill on the third because I want the phone canceled! I am so angry that I cannot talk to a customer service representative when you are open that now I just want to cancel my account. Will you please contact me so that I can cancel my account! My phone number is ***-***-****. The account that I have for text now is not being used at this time. The phone is turned off. It is my sons phone and this is the only way you will be able to reach me! I will not pay my bill on the third because I want the phone canceled! This is Terros terrible customer service! There is no way to talk to a human being! I am going to give you a bad review if this does not get handled immediately!

GetHuman-jfisherl did not yet indicate what TextNow should do to make this right.

How GetHuman-jfisherl fixed the problem

We are waiting for GetHuman-jfisherl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jfisherl fixes it.
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman-jfisherl
Jul 2nd, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 967 others
1 customer following this

Timeline

GetHuman-jfisherl started working on this issue
Jul 2nd, 2018 2:12pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians