I switched phones and when I downloaded the TextNow app on my new phone my TextNow phon...

GetHuman840521's customer service issue with TextNow from July 2018

43 views
 | 
958 similar
 | 
3 following
Help with my TextNow issue
First: share to improve GetHuman840521's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman840521's next move: call TextNow.
The best way to get your problem resolved is to tap the button below to start calling TextNow. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman840521 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
The issue in GetHuman840521's own words
I switched phones and when I downloaded the TextNow app on my new phone my TextNow phone number changed. I used the same username and password. I would like to keep the same TextNow number I had before, which is: ***-***-****.
GetHuman840521 did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
How GetHuman840521 fixed the problem
We are waiting for GetHuman840521 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TextNow email you?
This email address isn't valid
Follow this issue
See how GetHuman840521 fixes it.
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman840521
Jul 2nd, 2018 - 3 mons ago
I have an issue with TextNow too
Not resolved
Seen by 43 customers so far
Similar issue to 958 others
3 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman840521 started working on this issue
Jul 2nd 2:18am