I been trying to contact u guys for * days no no one is replying back to me at all but...

GetHuman832815's customer service issue with TextNow from June 2018

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The issue in GetHuman832815's own words
I been trying to contact u guys for * days no no one is replying back to me at all but I ordered * phones one for my son one for my daughter a moto and a LG hd in which the tracking number was saying they were delivered so I go back to check and the phone was left on my neighbor porch I got the moto but didnt get the the lg hd I was already charged for the phone and the service will I be able to get a refund
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TextNow

Customer service issue
Reported by GetHuman832815
Jun 29th, 2018 - a yr ago
I have an issue with TextNow too
Fixed
Seen by 4 customers so far
Similar issue to 930 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman832815 started working on this issue
Jun 29th, 2018 2:40pm
GetHuman832815 indicated the issue is not fixed yet.
Jul 3rd, 2018 12:50am