Restore account lost Account information

GetHuman742511's customer service issue with TextNow from June 2018

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Help with my TextNow issue
Before contacting them, items GetHuman742511 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
GetHuman742511's next move: talk to TextNow when they open.
TextNow's call center is closed now. We will send GetHuman742511 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman742511's own words:
The problem I ran into: Restore account lost Account information
I trust that TextNow will make this right and come up with a resolution that is fair.
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TextNow

Customer service issue
Reported by GetHuman742511
Jun 2nd, 2018 - 19d ago
I have an issue with TextNow too
Not resolved
Seen by 1 customer so far
Similar issue to 498 others
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Timeline
GetHuman742511 started working on this issue
Jun 2nd 3:40pm