I paid my bill but I still can't dial out

GetHuman-dabosses's customer service issue with TextNow from April 2018

Help with my TextNow issue
The problem I ran into: I paid my bill but I still can't dial out
I trust that TextNow will make this right and come up with a resolution that is fair.
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TextNow

Customer service issue
Reported by GetHuman-dabosses
Apr 28th, 2018 - 3 mons ago
I have an issue with TextNow too
Not resolved
Seen by 4 customers so far
Similar issue to 1195 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-dabosses started working on this issue
Apr 28th 6:41pm
GetHuman-dabosses indicated the issue is not fixed yet.
Apr 28th 7:42pm
GetHuman-dabosses indicated the issue is not fixed yet.
Apr 28th 7:44pm