I generally am an "in person" shopper. I purchased the gift cards on the sale yesterda...

GetHuman1679914's customer service issue with Target from December 2018

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The issue in GetHuman1679914's own words
I generally am an "in person" shopper. I purchased the gift cards on the sale yesterday. I went to use them today and I waited on hold for ** minutes before someone answered and then it took the guest relations ** minutes to figure out the error. And after all this time the error was not fixed. The account needs to be reset and I need to try again in an hour. Target, you know better than this! This is Walmart like treatment. After waiting on hold for ** minutes and I need to call back in an hour. Good golly! If I only had time to place orders on Target.com all day this would be a breeze but unfortunately, I do have a job. A suggestion, you might want to consider staffing up during the holidays. A wait time of ** minutes is really ridiculous.
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Target

Customer service issue
Reported by GetHuman1679914
Dec 3rd, 2018 - 2 mons ago
I have an issue with Target too
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Seen by 3 customers so far
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Timeline
GetHuman1679914 started working on this issue
Dec 3rd, 2018 4:35pm