Hello- I put a couple of items on layaway and when I went to pick it up it was put back...

GetHuman-celinett's customer service issue with TJ Maxx from February 2019

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The issue in GetHuman-celinett's own words
Hello- I put a couple of items on layaway and when I went to pick it up it was put back on the floor. The pick up date was *** and I went in on ***. I understand the *.** fee, but to not receive a courtesy call before hand is not customer service. The Schererville IN store took my $**. I am a frequent shopper and do not appreciate the tone of the store associates* it’s what like oh well. Don’t forget the customers*sales you make give you your paychecks. Definitely going to shop elsewhere. It’s rude to take money from a customer and not go over the policy details with customer! It’s unbelievable!
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TJ Maxx

Customer service issue
Reported by GetHuman-celinett
Feb 17th, 2019 - 8 mons ago
I have an issue with TJ Maxx too
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GetHuman-celinett started working on this issue
Feb 17th 1:49am