How Do I Return an Item to TJ Maxx from Their Cyber Monday Sale?

This article talks about how to return an item that was purchased at the TJ Maxx Cyber Monday sale. A description of how to make the return is provided. The TJ Maxx return and refund policy is provided as well. Different kinds of refund options are described in it.

TJ Maxx has a yearly Cyber Monday sale during which it offers discounts on many popular electronic items and accessories. If you need to return something you purchased at TJ Maxx's Cyber Monday sale, read on to learn how to do it.

The TJ Maxx Return Policy

You must make the return within 30 days from the Cyber Monday sale. You should bring the receipt with you for best results.

If you bought the item you are returning with a check, you must go through a 10 day waiting period before initiating the return. If you have the receipt, you should qualify for a refund in the same form as the purchase. If you do not have the receipt, you will only qualify for store credit. The same is true if you make the return after the 30 day mark. If you only have a gift receipt, you can only receive store credit.

You cannot return any item which was used before you returned it. TJ Maxx has a verification system for returns and refunds, and will disqualify any return which their system rejects, even if it follows all of the guidelines given here.

If you do not have the receipt any longer, you need to bring your contact information and a photo ID along with you. Your signature will be required for the return.

Making the Return

To make the return, you need to bring the item you are returning to a TJ Maxx store, whether you bought it at a store or online. If you do not know where the nearest TJ Maxx store is located, just follow this procedure:

  1. Go to the TJ Maxx web page.
  2. Click on the Stores link at the top of the page.
  3. Enter you zip code or your city and state in the text fields provided.
  4. Click the Search button.

If you have any questions about the return then you should contact the TJ Maxx customer service department. It has phone, email, and chat support options.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Return an Item to TJ Maxx from Their Cyber Monday Sale?

Why does GetHuman Write How-to Guides for TJ Maxx Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TJ Maxx in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to TJ Maxx from Their Cyber Monday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

TJ Maxx

Asked 4 years ago
Updated 2 years ago
Viewed 98,132 times
TJ Maxx
TJ Maxx Cyber Monday returns
return TJ Maxx item
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!