Ally Bank had an agreement with TD Bank whereas TD issued Ally's credit cards. Agreemen...

GetHuman4423315's Account Setup issue with TD Bank from March 2020

Help with my TD Bank issue
The issue in GetHuman4423315's own words
Ally Bank had an agreement with TD Bank whereas TD issued Ally's credit cards. Agreement discontinued. Ally credit card canceled and reissued by TD with a TD credit card.**Card activated via phone. Have been trying unsuccessfully to sign up for TD's online credit card servicing. Entered card * & personal info. Attempted to create username and password according to guidelines... hit *CONTINUE* & then nothing. It just sits there... no indication that it is attempting to go to the next page.**Have tried using different browsers (Safari, Chrome, Firefox) with the same results each time.

GetHuman4423315 did not yet indicate what TD Bank should do to make this right.

How GetHuman4423315 fixed the problem
Was using a password generator. Use a simple password to start, then change it later. It will only accept certain special characters, but doesn't say which ones.
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TD Bank

Account Setup issue
Reported by GetHuman4423315
Mar 4th, 2020 - a year ago
Fixed
GetHuman4423315 shared how to fix
Seen by 24 customers so far
Similar issue to 1015 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman4423315 started working on this issue
Mar 4th, 2020 1:46pm
GetHuman4423315 confirmed the issue is fixed. Hooray!
Mar 4th, 2020 7:53pm

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