I order new service at t- mobile online. The phone they sent me wasnt the same phone th...

GetHuman6485816's customer service issue with T-Mobile from August 2021

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The issue in GetHuman6485816's own words
I order new service at t- mobile online. The phone they sent me wasnt the same phone they were supposed to send me . I was suppose to get samsung * i was sent samsung a- ** whixh i dnt like. Wht do i hace to do to get phone i ordered

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T-Mobile

Customer service issue
Reported by GetHuman6485816
Aug 20th, 2021 - 3 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3464 others
0 customers following this

Timeline

GetHuman6485816 started working on this issue
Aug 20th 3:18pm
GetHuman6485816 indicated the issue is not fixed yet.
Aug 20th 8:43pm