A few weeks ago ** dollars was taken from my card to fund a phone.Ihave never used it o...

GetHuman6401916's Dispute a Charge issue with T-Mobile from August 2021

Help with my T-Mobile issue
First: share to improve GetHuman6401916's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6401916 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman6401916's own words
A few weeks ago ** dollars was taken from my card to fund a phone.Ihave never used it or had it placed back on my card. It was placedin a post paid account. I woulg like to resolvethis matter* Jackie Johnson

GetHuman6401916 did not yet indicate what T-Mobile should do to make this right.

How GetHuman6401916 fixed the problem

We are waiting for GetHuman6401916 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman6401916
Aug 1st, 2021 - 3 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3309 others
0 customers following this


GetHuman6401916 started working on this issue
Aug 1st 12:58am