I put the new sim card in, but it says SIM not provisioned for voice. I cant make phone...

GetHuman-omenife's customer service issue with T-Mobile from July 2021

Help with my T-Mobile issue
First: share to improve GetHuman-omenife's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-omenife may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-omenife's own words
The problem: I put the new sim card in, but it says SIM not provisioned for voice. I cant make phone calls.

GetHuman-omenife did not yet indicate what T-Mobile should do to make this right.

How GetHuman-omenife fixed the problem

We are waiting for GetHuman-omenife to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

T-Mobile

Customer service issue
Reported by GetHuman-omenife
Jul 14th, 2021 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3194 others
0 customers following this

Timeline

GetHuman-omenife started working on this issue
Jul 14th 4:00pm
GetHuman-omenife confirmed the issue is fixed. Hooray!
Jul 14th 8:11pm
GetHuman-omenife indicated the issue is not fixed yet.
Jul 14th 8:11pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies