At T mobile store in Tecumseh, MI on ******. in the store at about *:** PM. Waited...

GetHuman-jpeterl's customer service issue with T-Mobile from July 2021

Help with my T-Mobile issue
The issue in GetHuman-jpeterl's own words
At T mobile store in Tecumseh, MI on ******. in the store at about *:** PM. Waited ** minutes before the one service rep who was there (helping customer before us) asked what we were there for. We were to change from iPhone * to **. She told us that procedure took longer than ** min and that the store would be closed, that she could help us, come back another day.**It is VERY important to me that you respond in order to maintain my confidence in T mobile

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T-Mobile

Customer service issue
Reported by GetHuman-jpeterl
Jul 8th, 2021 - 4 months ago
Fixed
Seen by 18 customers so far
Similar issue to 3158 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account

Timeline

GetHuman-jpeterl started working on this issue
Jul 8th 12:04pm
GetHuman-jpeterl confirmed the issue is fixed. Hooray!
Jul 10th 9:37am

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