I just received and installed your Home Internet Gateway.*I have placed it where it get...

GetHuman5741535's customer service issue with T-Mobile from February 2021

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The issue in GetHuman5741535's own words
I just received and installed your Home Internet Gateway.*I have placed it where it gets the best reception, which is only * bars.*It is attached to MY LAN which has an existing WiFi configuration.*My WiFi Router is capable of supporting * ISPs simultaneously, or with the second as failover.**It is hoped that it can replace my current ISP, but My Roku devices don't like their connection speeds.**Are there ways to check and increase speeds?

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T-Mobile

Customer service issue
Reported by GetHuman5741535
Feb 10th, 2021 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 2456 others
0 customers following this

Timeline

GetHuman5741535 started working on this issue
Feb 10th 10:09pm

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