I recently ported my numbers over to T-mobile. Everything is working great but looks li...

GetHuman5673616's Update Account Info issue with T-Mobile from January 2021

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Before contacting them, items GetHuman5673616 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
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The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman5673616's own words
I recently ported my numbers over to T-mobile. Everything is working great but looks like one of the temp numbers I was given is charging me $**.** for adding a smart watch? I don't have a smart watch on my account. I only have * lines. ***-***-****,***-***-**** and ***-***-****

GetHuman5673616 did not yet indicate what T-Mobile should do to make this right.

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T-Mobile

Update Account Info issue
Reported by GetHuman5673616
Jan 20th, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2340 others
0 customers following this

Timeline

GetHuman5673616 started working on this issue
Jan 20th 3:36pm