I had T Mobile and had the Celfi D** *******U. I switched back to AT&T because your se...

GetHuman4317553's customer service issue with T-Mobile from February 2020

Help with my T-Mobile issue
First: share to improve GetHuman4317553's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4317553 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman4317553's own words
I had T Mobile and had the Celfi D** *******U. I switched back to AT&T because your service was not as good . I am in the process of returning the Celf but I can’t find the original box that had the mounting brackets in it. I have boxed up everything else * units and * power cords. Can the equipment be returned without the brackets and will I be charged?? I have no idea what my account * was other than it ended in *** and the associated phone * was ***-***-****. The name on the account was Terri Lacey and the pin was ******.

GetHuman4317553 did not yet indicate what T-Mobile should do to make this right.

How GetHuman4317553 fixed the problem

We are waiting for GetHuman4317553 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4317553
Feb 1st, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 1424 others
0 customers following this


GetHuman4317553 started working on this issue
Feb 1st, 2020 6:06pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers