T-Mobile locked my "unlocked iphone," purchased from Bestbuy, to its network. The phon...

GetHuman2863443's Device Support issue with T-Mobile from May 2019

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The issue in GetHuman2863443's own words
T-Mobile locked my "unlocked iphone," purchased from Bestbuy, to its network. The phone was paid in full.**I would like my unlocked phone to be released from T-Mobile's network.**My phone number with T-Mobile was (***) ***-****.
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T-Mobile

Device Support issue
Reported by GetHuman2863443
May 4th, 2019 - 5 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 6541 others
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Timeline
GetHuman2863443 started working on this issue
May 4th 4:46pm