Very upset with the customer service me and my wife have received.been having problems...

GetHuman-donwicho's customer service issue with T-Mobile from February 2019

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The issue in GetHuman-donwicho's own words
Very upset with the customer service me and my wife have received.been having problems with my phone seems Sunday and keep getting the run around the first guy was an ignorant and did want to help he just blew my wife off and told her he couldn’t connect to go back some other day to get it fix .its the phone I use for work and as a sales person I need my phone working properly I lost a very important customer due to the phone hanging up by its self my customer thought I was hanging up on him and no one will compensate for that bug lost think keep saying (we’re sorry) sorry didn’t get my customer back and they send a locked phone and had to order another and now I have to wait till till Friday or maybe Saturday that’s wrong I just hope I get any kind of compensation for all the time and gas we’ve spend going back and forth with this deal the t-mobile address (**** N.Ed Carey dr ) Harlingen tx *****
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Customer service issue
Reported by GetHuman-donwicho
Feb 7th, 2019 - 3 mons ago
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Seen by 4 customers so far
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Feb 7th 9:31pm