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The issue in GetHuman1248441's own words
I was given conflicting information regarding the tmobile one offer. I spoke with a manager and he said, because I have been with tmobile for ** yrs and if*when I paid off the * phones on my account he would give me a special discount of **.** per month and include family allowences and Netflix, and I would not have to lose my seniority by putting my account in my husbands name in order to get the services*discount provided by my husbands enrolling in tmobile one military.*I*we have relied on this information to our financial detrament and now tmobile won't honor its agreement.
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