I am abroad and I cannot call customer service because my prepaid phone just got suspen...

GetHuman-akohame's customer service issue with T-Mobile from December 2018

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The issue in GetHuman-akohame's own words
I am abroad and I cannot call customer service because my prepaid phone just got suspended for not paying the bill. I am trying to call customer service from another landline phone but waiting time is like an hour and very costly calling from abroad. My online account was also locked and I called customer service for last ** days to reset my password but they always promise me with no solution. Can you please give me a direct number for a customer service to pay the bill with no waiting time or reset my password so I can pay online ?
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T-Mobile

Customer service issue
Reported by GetHuman-akohame
Dec 9th, 2018 - 6 mons ago
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Timeline
GetHuman-akohame started working on this issue
Dec 9th, 2018 4:28pm