I cannot remember my password to login to mytmobile. Com and access my account it is ve...

GetHuman1701200's customer service issue with T-Mobile from December 2018

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman1701200's own words
I cannot remember my password to login to mytmobile. Com and access my account it is very important that I'm able to access my account when I try to reset my password I put in my ZIP code that is on my ID which I used in person to get these phones and open the account a couple of weeks ago and it is saying that it's the wrong information is that is not right that it's not the right ZIP code or it's not the right phone number or something and I don't know what's going on but I need to get my password reset that so that I'm able to get into my account it's very important that I get into my account
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T-Mobile

Customer service issue
Reported by GetHuman1701200
Dec 6th, 2018 - 4d ago
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Seen by 2 customers so far
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Timeline
GetHuman1701200 started working on this issue
Dec 6th 11:49am