I am the leader of the club the Jack Potter's, I had to get a new phone to play the gam...

GetHuman1692154's customer service issue with T-Mobile from December 2018

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The issue in GetHuman1692154's own words
I am the leader of the club the Jack Potter's, I had to get a new phone to play the game on when I downloaded the game and tried to go on to play I no longer have access to my profile I was given a new one I and a little over a hundred I have like ** million dollars and I do not wish to start over from scratch I've emailed them I've called them and no one has ever gotten back to me or tried to get me back on my profile I need to get back.
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T-Mobile

Customer service issue
Reported by GetHuman1692154
Dec 5th, 2018 - a mon ago
I have an issue with T-Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 4114 others
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman1692154 started working on this issue
Dec 5th, 2018 1:10am