I got a new phone but can't remember my old password for an older phone to be able to...

GetHuman-hlspring's customer service issue with T-Mobile from September 2018

1 view
 | 
2685 similar
 | 
0 following
Help with my T-Mobile issue
First: share to improve GetHuman-hlspring's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-hlspring to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-hlspring may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-hlspring's own words
I got a new phone but can't remember my old password for an older phone to be able to unlock the screen on my new phone.
GetHuman-hlspring did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-hlspring fixed the problem
We are waiting for GetHuman-hlspring to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would T-Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-hlspring fixes it.
This email address isn't valid

T-Mobile

Customer service issue
Reported by GetHuman-hlspring
Sep 27th, 2018 - 3 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 1 customer so far
Similar issue to 2685 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hlspring started working on this issue
Sep 27th 9:14pm