I bought a Samsung galaxy s* plus from someone through the app offer up. They told me t...

GetHuman971391's customer service issue with T-Mobile from August 2018

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The issue in GetHuman971391's own words
I bought a Samsung galaxy s* plus from someone through the app offer up. They told me this phone was carrier unlocked and I have been using it for almost * in a half months now I believe, but about * days ago now the error message came up "mm* phone not allowed". I don't know what's wrong with it and metro PCs says that I should contact you guys at tmobile. Please tell me I didn't waste almost ***$ on a bunk s*
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T-Mobile

Customer service issue
Reported by GetHuman971391
Aug 9th, 2018 - a yr ago
I have an issue with T-Mobile too
Fixed
Seen by 13 customers so far
Similar issue to 1597 others
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman971391 started working on this issue
Aug 9th, 2018 4:14pm
GetHuman971391 indicated the issue is not fixed yet.
Aug 12th, 2018 8:51pm