Hi we just started our Tmobile account and I was told our new iPad would be connected a...

GetHuman-lokishra's customer service issue with T-Mobile from July 2018

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The issue in GetHuman-lokishra's own words
Hi we just started our Tmobile account and I was told our new iPad would be connected and it is not Set up right. It has no wireless service.*We were also not able to get our third line service up because the phone we have does not have a place for a sim card. I can get a phone to get that line taken care of but I have not been able to register my phone number with the tmobile ID Due to the fact there is a digit missing from the area code* Please let me know if you can help.
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T-Mobile

Customer service issue
Reported by GetHuman-lokishra
Jul 27th, 2018 - 10 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 4 customers so far
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-lokishra started working on this issue
Jul 27th, 2018 11:38am